Privacy Policy

What We Collect

When you submit a contact form or request a callback, we collect the information you provide — your name, phone number, email address, and a description of your HVAC issue. We use this information solely to connect you with a licensed HVAC technician in your area.

We also collect standard server logs and analytics data (pages visited, referring URLs, browser type) to improve the site. This data is aggregated and not linked to individuals.

How We Use Your Information

• To respond to your HVAC service inquiry
• To connect you with a licensed technician in your area
• To improve site content and performance
• To comply with legal obligations

We do not sell your information to third parties.

Cookies & Analytics

We use cookies and analytics tools to understand site traffic. See our Cookie Policy for full details.

Third-Party Services

We may use third-party analytics providers (such as Ahrefs Web Analytics or Google Analytics). These services may collect anonymized usage data subject to their own privacy policies.

Your Rights

You may request access to, correction of, or deletion of personal information we hold about you. Email us at support+lockwell@vermos.io and we will respond within 30 days.

California residents: you have the right to know what personal information we collect and to request deletion under the CCPA. European residents: you have rights under GDPR including access, rectification, erasure, and data portability.

Children's Privacy

This Site is not directed at children under 13. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy. The effective date at the top reflects the most recent revision. Continued use of the Site after changes are posted constitutes acceptance.

Contact

Privacy questions: support+lockwell@vermos.io